If CoQ10 has been available in supplement form for 30 years, why is Ubiquinol only recently available?

The Ubiquinol form of CoQ10 is difficult to commercially manufacture because the coenzyme is easily oxidized in the air, which converts it back to the inactive (conventional) ubiquinone form.

After years of research and using advanced technology, Kaneka was able to perfect a stabilization process that allows Ubiquinol to remain in its reduced, readily usable form without converting back into ordinary ubiquinone during the encapsulation process.



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What is the NewQ refund policy?

Our Satisfaction Promise

We will gladly issue a refund of the full product price if you are not completely satisfied with your purchase on NewQ.com.

To initiate the refund process request a Return Authorization (RMA) number within 60 days of purchase. To complete the refund process, you will need to return the remaining product to our warehouse. We will e-mail you our warehouse address along with your RMA number.

Please be sure your RMA number is prominently displayed inside the package. We are unable to process returns that don’t have a valid RMA number. We reserve the right to disallow a refund if we believe our return policy is being abused.

Kindly allow up to 15 business days (after we’ve received your package) for funds to be applied back to your debit or credit card.

We proudly offer free standard ground shipping when you purchase a product on our site. Customers occasionally elect to pay an additional fee for expedited shipping and handling. Please note that, like many other retailers, our refunds exclude such expedited fees and also the cost of return shipping.



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