How are the Ubiquinol products on your site different from one another?

All of the Ubiquinol products on our site have the same active ingredient – heart-healthy Kaneka Ubiquinol CoQ10 – but many of them use different inactive ingredients as part of their own unique formulations. In addition, some of the products have been made to address various dietary requirements or preferences.

Are the products in your e-store the only supplements that contain Kaneka Ubiquinol™?

No. We’ve included some of the largest and most popular Ubiquinol CoQ10 supplements in our e-store. Stores that specialize in dietary supplements tend to have the greatest variety of brands that use Kaneka’s Ubiquinol. You may find this Ubiquinol CoQ10 retail store locator helpful.



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What is the NewQ refund policy?

Our Satisfaction Promise

We will gladly issue a refund of the full product price if you are not completely satisfied with your purchase on NewQ.com.

To initiate the refund process request a Return Authorization (RMA) number within 60 days of purchase. To complete the refund process, you will need to return the remaining product to our warehouse. We will e-mail you our warehouse address along with your RMA number.

Please be sure your RMA number is prominently displayed inside the package. We are unable to process returns that don’t have a valid RMA number. We reserve the right to disallow a refund if we believe our return policy is being abused.

Kindly allow up to 15 business days (after we’ve received your package) for funds to be applied back to your debit or credit card.

We proudly offer free standard ground shipping when you purchase a product on our site. Customers occasionally elect to pay an additional fee for expedited shipping and handling. Please note that, like many other retailers, our refunds exclude such expedited fees and also the cost of return shipping.



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